Privacy Policy

Privacy Policy for SeekFast software and website, developed by Slaviana Soft Ltd.

Last updated: April 20, 2026

 

This Privacy Policy explains how we collect, use, and protect personal data when you purchase SeekFast, contact us, request support, or send feedback through our website.

 

Data controller

Slaviana Soft Ltd.
2 Ural Str
1614 Sofia
Bulgaria

Email: info@seekfast.org

 

What personal data we collect

We may collect personal data in the following situations:

  • When you purchase SeekFast
  • When you contact us by email
  • When you submit a support request
  • When you send feedback or suggestions

Depending on the case, this data may include:

  • Name
  • Email address
  • Billing details, such as address, city, postal code, and country
  • Company name and VAT number, if needed for invoicing
  • Information you provide in support, contact, or feedback messages

 

Information collected while using the application

SeekFast itself does not collect personal data while you use the application.

 

Your files stay on your computer

SeekFast works locally on your computer. We do not upload, transmit, store, or send your files or their contents to our servers or to any third party.

 

We do not read, copy, sell, rent, analyze, mine, or otherwise use the contents of your files for advertising, profiling, marketing, AI training, or any other commercial purpose.

 

The only time we may receive a file from you is if you choose to send it to us yourself for technical support.

 

We do not sell or monetize your data

We do not sell, trade, rent, or otherwise monetize your personal data or the contents of your files.

 

We only use the personal data you provide to us when necessary to process your purchase, send your license key, respond to your support requests, handle your feedback, and meet legal or accounting obligations.

 

When necessary, limited personal data may be processed by trusted service providers such as payment providers, but only for the purpose of delivering our services and operating our business.

 

How we use your personal data

We use your personal data only as necessary to:

  • Process your purchase and send your license key
  • Provide support and respond to your questions
  • Handle feedback and suggestions you send us
  • Issue invoices and maintain accounting records
  • Improve our products and services based on user feedback

 

Legal bases for processing

We process your personal data on one or more of the following legal bases:

  • The performance of a contract, such as delivering your license or providing support related to your purchase
  • Compliance with legal obligations, such as accounting and tax requirements
  • Our legitimate interests, such as improving SeekFast and responding to user inquiries
  • Your consent, where consent is specifically required

 

Sharing of personal data

We do not sell your personal data. We may share it only when necessary with trusted service providers who help us operate our business, such as payment providers.

 

Retention of personal data

We keep personal data only for as long as necessary for the purposes described above, including support, licensing, invoicing, legal compliance, and legitimate business records.

 

Security of personal data

We use reasonable technical and organizational measures to protect personal data, including secure connections and restricted access to stored information.

 

Your rights under the GDPR

If you are in the European Union, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data where applicable
  • Request restriction of processing where applicable
  • Object to processing where applicable
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a data protection authority

 

How to exercise your rights

If you would like to exercise any of your rights, please contact us at info@seekfast.org. We may ask you to verify your identity before responding to your request.

 

Children’s privacy

SeekFast and our website are not intended for children, and we do not knowingly collect personal data from children.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date on this page.

 

Contact us

If you have any questions about this Privacy Policy, you can contact us at info@seekfast.org.